The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more
About QEEQ:8.0/10
Need better communications with the Alamo people as we got sarcastic comments about not booking direct.
Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it.
Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!
About QEEQ:10.0/10
Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,
Alamo had hidden insurance services which almost cost an extra £150 if not checked carefully.
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Car fine customer service shocking
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