Waited 30mins for pick up and it was a raining day, the staff was not friendly enough to let us load the luggages under the shelter and rushed us out to the rain. Car should be under serviced for about 2000km more but rented for us for 13days. The mileage was over when we returned the car.
About QEEQ:10.0/10
Very good platform, we got our car rebooked automatically when price dropped which saved us money.
Charged us for vehicle damage (for a chip under the windscreen wiper) that we don't believe we caused. Couldn't inspect the vehicle on the start of our trip as the pickup location has no external light and we picked it up at night
“Unreliable car overdue by 3000+ km for a service. Would not recommend ACE to anyone”
About ACE Rental Cars:6.0/10
Casey from ACE Christchurch branch was exceptional in dealing with the situation.
About QEEQ:9.0/10
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