A relatively large local rental company. There's no on-site location at the airport, so a shuttle is needed. The store is not far and easy to find as it's on the main exit route from the airport. Confirming the terminal with the rental company is essential to avoid long waits. Upon arrival, you'll need to call them, so a certain level of English is required.
Maybe because I have been living in Japan for many years, and my English is not very good, their attitude was quite tough. If you only get basic insurance, you need to pay a deposit of 1000. The fuel tank was also not full.
The car was in great condition. 5 stars. It had safety features included in it which was a plus. The car was almost ready on arrival. They had to fit the baby seat but didn’t take long. The counter staff during drop off was courteous helpful and excellent. The lady during pickup was ok, had cigarette and smelled of smoke.
About QEEQ:10.0/10
It’s easy to use. Did not have enough time for the price protector to work but the discount on rental did help
“Pick up was terrible but everything else was ok.”
About East Coast Car Rentals:7.0/10
The pick up place was not clearly marked nor clearly described in the confirmation email. I called twice when I arrived at the airport and they were unable to tell me where it was. I waited for ages and there were many others left in the rain when I was eventually picked up.
About QEEQ:8.0/10
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