Van was disappointing, vibration, brakes, inside was tidy but outside was rough.
Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
If you feel that some additional fees have been added when you pick up the car, you can provide us with the receipt and we will check it for you. In addition, if you have any disputes with the staff when picking up the car, you can contact us as soon as possible and we will help you deal with it.
Thanks for your advice. We'll keep improving our service, have a great day!
Very satisfied. The staff at the rental office were very friendly when we picked up the car. Although our English was not good, they patiently explained all the necessary details. After completing the procedures, a staff member even led us to the car.
I rented a car from Thrifty in New Zealand and got a traffic violation. The police asked Thrifty to terminate the rental contract, so I had no car to drive. I had to use other means of transportation to get to another city where I could rent a car. I sought assistance from Thrifty during this process but received no meaningful help.
“Everything was fine apart from the very long wait for the car”
About Thrifty:8.3/10
we waited for our car for nearly an hour, we were going to a wedding, and were on a schedule, which is why i booked the car online for ease of pickup. The counter staff were polite but obviously could not speed up the process, it caused us to be rushed and stressed.
About QEEQ:9.0/10
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Disappointing
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