Car underwhelmed and was very old, not that great to drive. Service was pretty good from the team other than the fact we weren't able to get a different car.
Unreliable! The contact information provided by the platform was incorrect, which made it impossible to reach them upon arrival. The platform's customer service and local 'guides' were of no effective help. Eventually, with the assistance of local Chinese residents, I managed to find the pickup location. When I later contacted the platform to report the issue, both the platform and YESAWAY refused to take responsibility.
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Customer Service
Good value
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