Van was disgusting and they just ignored us when mentioned.
Dont use them.
About QEEQ:8.0/10
Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
Was fast n easy to get car less than 5mins. The man was very friendly. Don't let the name discount put u off. Beat car rental I've ever used and free shuttle also
The service was quite good; after returning the car, a shuttle bus directly took us to the airport. However, the car was relatively old and did not match the promise of a post-2016 vehicle.
Picking up the car at the airport took longer than expected as we had to wait over an hour for the shuttle to arrive from the rental office, which is about a ten-minute drive from the airport. When I called the office to inquire, the response was polite but impatient. The same person who answered the phone—a cold and impolite middle-aged Chinese man—handled the paperwork. I must have been unlucky to encounter such an unpleasant individual during my travels around the world. We received a different model than we had reserved; it was an older model Nissan ELGRAND, which isn't listed as an option in the selection menu. Apart from that, everything else was fine.
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