RAJ was outstanding and receiving the car. Extremely help filling out the contract. When returning, car was checked-in in 3 minutes. Van driver was prompt and courteous.
When we got off the plane, we couldn't find where to go to pick up the car. I finally called. I was told someone would be there in a few minutes. It was about 40 minutes later.
Later at the pickup location, it seemed like everyone was disorganized. The woman behind the counter asked if we would take a large mini-van. We had ordered a small Toyota Corolla. We agreed, but would have much preferred a smaller car. The mini-van was so large it was hard to park, and worse on gas.
The folks were super nice. Got a free upgrade and the check-in/out process was as easy as pie. I'll definitely use them again. Only learned on my return trip that there was a GPS :) Duh!
Thanks, folks.
About QEEQ:10.0/10
Worked well, cared about my 71-year-old age factor. Kept in touch.
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