The service was pretty good, and the process was quick because I had rented before. The car was new, within 3 months and 7000 kilometers. However, once again, I was given a different car. I booked a DS3 but got a Polo.
The car was very new. I got a Renault two-door four-seater that had only driven 1750 kilometers, diesel automatic. It was very fuel-efficient, only consuming 5L per 100km even in the break-in period. It was also very convenient. Since I had chosen full insurance, the staff at the rental office tried to upsell me to a different car. You just need to confirm the total price you booked for in your home country. No matter what they say, they will handle it for you. You don't need to worry about anything else.
Fuel tank was not full upon pick up and staff did not let me know I just needed to return as it was, they told me to fill it up to max, which apparently when I returned was not supposed to.
About QEEQ:8.0/10
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Customer Service
Overall a good experience
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