Terrible experience. The process was slow, and they kept finding ways to charge extra fees. Returning the car was extremely difficult to locate. The additional charges were reported to the rental platform, but they just kept saying they would look into it without issuing a refund.
The pickup location is inside the airport, but after issuing the document, they just instruct you to find their staff in the parking lot by yourself. It took a long time searching different parking levels and zones before I had to go back and confirm the location again. Additionally, the car's condition was poor, with numerous scratches, an unusual engine noise, and no windshield washer fluid.
The car rental process was very satisfactory. The actual car provided was a Corolla—fuel-efficient, agile, and easy to handle. Most importantly, it was quite new, with only around 4,000 kilometers on it. The staff at the rental company were extremely friendly and professional. There was no unnecessary upselling whatsoever. Every time they charged my credit card, they would explain the fee with a copy of the receipt. Moreover, they refunded the pre-authorized deposit to my credit card just one week after I returned to the country.
The process was simple, no insurance upselling, full tank on pick up and return, and they marked all the existing damages. Three people fit comfortably, with space for three 24-inch suitcases in the trunk.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GOLDCAR Izmir Adnan Menderes Havalimani
Beryl Wollaston
-
-
-
-
View more >Michael Marner
-
-
-
-
View more >Bernie Faraday
-
-
-
-
View more >Lauren Fred
-
-
-
-
View more >Sean Jonson
-
-
-
-
View more >