Waited in line for 2.5 hours. Originally scheduled to pick up the car at 3:00, but ended up getting it at 5:45. The car was not the same as agreed upon, and the cost increased from 1700 RMB to about 650 euros, approximately 5000 RMB, three times higher. Extremely dissatisfied.
The agent's English was poor and he kept pushing additional insurance. I had to ask my French friend to speak with him in French over the phone to resolve it. Bad service! The car I got was a Toyota Avensis (station wagon), but I couldn't find it in the options so I selected 'Toyota Corolla' instead.
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