Average experience, but will never go back to this rental
Australia
Reviewed: Sun, Jul 7, 2019
About East Coast Car Rentals:5.0/10
Counter staff is very friendly, however when she did not communicate with the staff that is preparing the vehicle, creating a lot of unnecessary trouble, had to remind the staff regarding the request due to confusion. Staff are in a rush to complete the process just to keep things moving . And informed us to get the insurance from them instead, asking us to get dual insurance to avoid the deposits.
Convenient pick-up and drop-off process, and the car was in good condition. Since there was no Yaris Cross available at pick-up, they replaced it with a Haval Chulian.
About QEEQ:10.0/10
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Average experience, but will never go back to this rental
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