When picking up the car, I was informed that my reserved model was unavailable, and then they recommended more expensive models. This seems to be a common tactic nowadays.
The car given to me was not clean at all, from the soaked driver's seat to the dirty back hatch! The entire car was full of scratches, about 10 in total!!! As an Avis fan, having traveled around the world with Avis, this is the worst car I have ever seen! I hope I can get an explanation!
I had a full insurance order, but the staff at the counter didn't check properly and added extra insurance. When returning the car, I found the cost to be higher. After some negotiation and showing the original order, the issue was resolved smoothly. Apart from this hassle, the overall process was quick and smooth, and the company was reasonable.
very difficult to extend, when calling costumer service, no one picks up the call.
About QEEQ:9.0/10
all goood
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