The staff put a lot of effort into upselling insurance, which was a bit unpleasant. However, returning the car went smoothly with no issues. If you're opting for basic insurance, make sure to inspect the car carefully. If you're unfamiliar with the area, it's better to get full coverage since car repairs in Australia can be costly.
The service at the store catered to Chinese customers, though there were various pressures to add insurance. When picking up the car, the Indian woman was very impatient. The rental location is not at the airport; you need to find a shuttle bus at the terminal three bus stop to go to the rental company. However, the overall process was fairly smooth.
“Excellent car, cheap, extra service to return lost phone.”
About East Coast Car Rentals:9.0/10
My phone fell from jacket pocket in the shuttle bus. I didn't discover missing until after airport security. I rand East West and they made a special trip back to the airport drop zone to return it .
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