You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.
The pick-up and drop-off locations were inside the airport, which was very convenient. The staff were friendly and helpful. The procedures for picking up and returning the car were simple, making the experience very satisfactory. Additionally, they provided a Garmin GPS for free.
They said the reserved model was not available and suggested upgrading to an Audi A5 for additional cost. What a coincidence! I was tired and sleepy, so I agreed. The car was nice. The staff were quite detailed during pickup, explaining everything clearly. Also rented a GPS (BTW the Chinese GPS from Zuzuche suddenly stopped working :-). Staff were rather lax and casual during drop-off (relaxed?). Next time, I'll go with Hertz.
“Vehicule parfait.Des efforts à faire lors de la remise du véhicule.Tres impersonnel.”
About Alamo:8.0/10
Nous aurions aimé lors de la restitution du véhicule avoir un écrit pour dire que le véhicule rendu était en parfait état.
On a rendu les clefs et au revoir.
Dislike: The first car had no spare tire or spacesaver. Another car, upgrade, was provided. Thanks.
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