“Feelings of trust by booking through Easyrentcars.com; we will certainly book our car for next trip”
About AUTORENT:8.0/10
At pickup: we were shortly after 20:00 hrs, so Autorent claimed a penalty of €35,-- for helping outside office hours! We did not get the car without paying €35. At our hotel we got the message that they forgot to handover my my driverslicense; I had to drive from Albufeira to Faro to pick up my drivers license.
At return of the car the checking man was so helpful to drive us to the airporthotel (instead of shuttle to airport). Happy with that (saved a 16 min walk; we had no luggage then).
About QEEQ:10.0/10
Happy with your service, at booking and to help by emails.
I cannot find the way to credit the 1250 points which you mention in the email.
What can you do with that penalty of €35?
Pickup at Faro was a nightmare. A long walk to the pickup bus and then a long wait. The one bus came and went twice with others queuing ahead of us before we got on it. Return was smoother.
I booked an Economy size vehicle but was offered a Mini(VW UP), not impressed. Said that I paid for an Economy size vehicle but made me pay an additional 50 euros to hire an Economy car. It’s a con, absolutely outrageous!
Like: Car was new clean and perfect for a holiday rental Dislike: It was not easy to find where I was to go once I landed. There was no info in my receipt other than easy rent building. I found my pickup in the airport car park by sheer luck. Also I had to pay an extra 30 euros for out of hours pick up, but my receipt said zero to pay on pick up. I understand the charge but i should have been informed
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Customer Service
Faro
Relevant Reviews on AUTORENT Faro Airport (FAO)
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View more >Dislike: It was not easy to find where I was to go once I landed. There was no info in my receipt other than easy rent building. I found my pickup in the airport car park by sheer luck. Also I had to pay an extra 30 euros for out of hours pick up, but my receipt said zero to pay on pick up. I understand the charge but i should have been informed