We picked up the car outside of business hours, and there was no Chinese service available, which made communication a bit difficult. Later, we contacted customer service and waited for more than half an hour before someone responded, which was a bit frustrating. The pickup and drop-off procedures were quite simple.
No issues, although not very enthusiastic, they were quite responsible. However, after leaving the airport, you need to find the car rentals yourself, so plan ahead to locate it. The directions are not very clear. Before returning the car, make sure to fill up at a nearby gas station to avoid returning with an empty tank.
Their work style is cooperative during working hours, but it's extremely difficult to reach them after hours.
About QEEQ:10.0/10
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