Be warned, the rental company already charged for insurance through the booking platform, but at the store, they will add a super expensive insurance without asking, which is way more costly than the rental fee. This is a deceptive tactic.
Additionally, the documents are mostly in Spanish, making it hard to understand. You might think you have fully paid, but that’s not the case.
Do not fall for it!!!
Do not fall for it!!!
Do not fall for it!!!
Booked a month in advance and paid for an Audi A4 (luxury car). Upon arrival, I was informed that there were no cars available and was given an Opel (mid-range car) instead. After the car window was damaged, they only replaced it with a very small JEEP. Very dissatisfied with the service. This company offers very low value for money.
The queue was very slow. The most crucial issue was that the right rear tire burst shortly after I started driving. Although I refueled to full, they claimed it wasn't full and charged me an extra 10 euros.
Went to the wrong terminal because the car rental location details on the website were not clear, but the service staff was very nice and didn't make us go another round trip. However, the navigation system from Europcar was not impressive (even though it had Chinese), as it easily lost signal.
Меджер предложил два варианта:
Ждать забронированую машину 2часа или взять более дорогую и уехать сейчас. Развод чистой воды! Пришлось согласится так как был с ребёнком.
Плюс называет итоговую сумму в евро, списывают в долларах с комиссией, без предупреждения! С начала берет карту, блокирует деньги, потом даёт читать контракт! В итоге заплатил на 120 евро больше чем планировал.
About QEEQ:10.0/10
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