The queue time was around 15 minutes, with many unused counters and no staff available. Staff offered an optional upgrade for the car model but did not enforce it.
Returned the car early, but the Avis store at Vancouver Airport insisted that they would refund a CAD 75 voucher, saying we could call Zuzuche to get it. When I called Zuzuche, they asked if I had a recording, or they needed a handwritten receipt? It's not about the CAD 70, but the fact they promised something and then didn't deliver. A verbal promise should count too.
Very convenient, picked up the car at Vancouver Airport. The car was in great condition and the service was very efficient.
About QEEQ:10.0/10
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