The staff at the store who spoke Chinese were very helpful, but the car's condition was old (over 100,000 kilometers) and dirty. When the car was handed over, it was very dirty with multiple bird droppings and the seats inside were not clean, with visible dust.
“Amazing - best portal with the best prices & amazing car rental company to work with!”
About ASIA CAR:9.7/10
Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team.
Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !
“Excellent and Honest. Highly recommended to rent car from them”
About ASIA CAR:10.0/10
I really need to comment the excellent customer service from this company Galaxy Asia. The counter staff speaks good English and explains every process to me clearly including the deposit which he swaps my cc and show me it's just for pre-auth. Reaching the car, he will also help to identify old marks to ensure i'm not responsible for it. I wanted to give tips for their excellent service but was rejected!
About QEEQ:10.0/10
Process is good
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on ASIA CAR Penang Airport
Caesar Dunlop
-
-
-
-
View more >W.Yong
-
-
-
-
View more >Parin
-
-
-
-
View more >B.THEE
-
-
-
-
View more >William Sim
-
-
-
-
View more >