The service was pretty good, but the wait was long, showcasing the laid-back lifestyle in Canada. There were only a couple of people in line, but it took ages, and later I had to wait a long time to get the car too. Surprisingly, the car was parked at a different location. However, the car itself was good to use. It had some minor scratches but was easy to drive. Slightly high fuel consumption, but acceptable. Returning the car was extremely difficult; I drove around for half an hour before finding the spot. A tip for anyone reading this: do not rely on navigation when returning the car, follow the road signs instead. This was what a female police officer advised me after my numerous failed attempts. Everything else was good, and I recommend this service.
The queue time was around 15 minutes, with many unused counters and no staff available. Staff offered an optional upgrade for the car model but did not enforce it.
Overall good experience, similar to Thrifty in the US. Thrifty lets us choose any car from the same category, but Avis assigns a specific car without the option to choose.
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