The vehicle was very clean, and the car rental guide was provided several days in advance. The staff were very friendly. Once you arrive at the airport, you can call them, and a shuttle will take you to their office. It's very convenient.
Extremely bad, not just bad, extremely terrible!! Do not choose this car rental company at any cost! They set various traps for you and then overcharge you. They specifically source ancient second-hand cars, over 10 years old! This wasn't shown on the booking page at all, and the car rental platform has serious issues for not informing customers about the condition of the cars in advance, misleading consumers.
Accidents are sometimes unavoidable, but their handling of the incident was very disappointing and showed a complete lack of service awareness. While it is understandable to take back the vehicle after an accident, it's unacceptable to suddenly terminate the remaining 17-day rental and not refund any money, which is an unfair term and behavior. As a car rental service, there is no protection for the customer's interests. This made it extremely difficult to maneuver without a car abroad.
There was no reminder at pickup about how the rental company would single-handedly handle any potential accidents.
They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.
About QEEQ:8.0/10
Fair
No did not do its magic
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