The service attitude was extremely poor. They aggressively tried to sell me insurance and GPS, and when I refused, they even used offensive language. Then they came up with another trick, printing out an invoice with a 260 yuan fee and asking me to sign it. When I asked what the fee was for, that attempt also failed. Frustrated and angry, they told me to wait an hour to pick up the car (because I arrived an hour early, and it was previously agreed that I could return the car an hour early as well).
Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.
The first car we got was a Toyota that smelled like rotten fish, so we switched to a Dodge. When returning the car, the staff said there was a small chip on the windshield and blamed us for it. Honestly, the chip was very tiny, and we only drove in the city for three days, so it shouldn't have happened. We suspect it was there when we picked up the car, but the garage was quite dark, and we missed it. Interestingly, another Chinese customer before us was also blamed for the same reason! So, friends, be very careful when picking up your car! Don't trust the rental company blindly!
About QEEQ:10.0/10
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