It was night when we landed, and we had to call the car rental company to have someone pick us up. We waited for more than an hour before being taken to the rental location. The car rental office was quite far from the airport. I recommend that travelers heading to Rhodes Island carefully check their terminal location, as the airport now has two terminals, and choose a rental company with a counter inside the airport.
This is a Greek chain car rental company, and their service is quite professional. The paperwork was handled quickly, and there was a dedicated person to track and check the condition of the car when picking it up. Upon returning to the airport, a staff member escorted us since we were in a hurry to catch our flight. They arranged for someone to take us to the airport promptly, and the journey takes about fifteen minutes.
Easy pick up right from the airport (waiting with a sign with our name on it) - quick and friendly pick up of the car - great vehicle very clean and in good condition - easy and quick drop off service and return ride to the airport!
“No pickup at Terminal as requested and payed for.”
About GRENTAL:7.7/10
When ordering, I asked for pickup at Terminal. Upon Arrival (20:30) I was met by a Grental representative which drove us to the rental company which is 10 min. from terminal. on top of that I was told that because it's after 21:00 I have to pay a fine for out of hours of the office. I was never told about this when ordering although I did state the ETA of our flight. I was "upgraded" with a Fiat Tipo. It was a realy bad car and not comfortable at all. I think this is a lying company which wants to get some extra money off customers. Not going to work with them nor wiyh you in the future. shame on you.
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