The agent insisted on selling insurance, claiming that if I didn't buy it, they wouldn't give me the car. Then they just sat there using their computer and ignored me. I used the rental page to show them that my rental contract already included insurance, and only then did they proceed with the process. However, because I couldn't understand their contract, they charged me a CAD 500 deposit (whereas BMW at Union Station only charged me CAD 300). Due to the language barrier, they made me swipe my card a second time—I thought the first attempt had failed. Later, I checked my messages and discovered that they had charged me an additional CAD 107 as rental fees (as explained by Zuzuche customer service, who are helping me resolve this issue). Additionally, I noticed in the contract a daily service fee of around CAD 7 or so (Zuzuche customer service said they would get back to me). So my advice is to be extremely cautious with this rental company or simply avoid them altogether. City rental companies are much more friendly and reputable. Generally, all busy locations like stations, ports, and airports are prone to fraud. Since the agreed time hasn't yet passed, I'm still waiting to see if there are any issues with the deposit refund.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
System Maintenance Notice We are currently upgrading call system, phone customer service is not available. This process is expected to take approximately 30 minutes to complete.For urgent inquiries during this time, please contact online customer service.We apologize for any inconvenience this may cause and appreciate your understanding.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on City Car Truck Toronto Pearson International Airport
Vipin Dhaddha
-
-
-
-
View more >