Wish the insurance was booked directly through Ace rather than separate. Website should advise!

The car was exactly as expected and the team were great in their customer service and shuttling us to/from the airport in a timely manner.

Waited 30mins for pick up and it was a raining day, the staff was not friendly enough to let us load the luggages under the shelter and rushed us out to the rain. Car should be under serviced for about 2000km more but rented for us for 13days. The mileage was over when we returned the car.

Very good platform, we got our car rebooked automatically when price dropped which saved us money.

Exceeded my expectation and they are efficient.

Awesome customers service and able to assist my problem on time.

A little difficult to find the outlet as the communication was 'in terminal'. In fact the outlet is outside the terminal. I have also given the feedback that the deodorizer that they use in the cars (I tried 2 of their cars) is really unpleasant and foul smelling. Suggest switching brands.

Easy to use.

Casey from ACE Christchurch branch was exceptional in dealing with the situation.