The company is very unprofessional, with only one Chinese staff member managing the store year-round. Due to our flight time, we couldn't refuel the car before returning it and wanted to pay the staff (the only Chinese person) directly for the fuel. Our request was met with various refusals and extremely poor attitude. Furthermore, we were misled that there were no flights at that time from the airport and assured we would arrive on time.
“Terrible worst experience every will not be using this company again”
About EZU:2.7/10
The person doing pick up arrived in his personal car was extremely rude on returning us to the airport he dovr us in our just returned rental car he answered his phone while driving which is against the law in NZ he drove like a nut case he speed and almost had am accident 3 different times during our 3 km ride to the airport
Overall with Ezu is good. The office location is a bit further from airport which we had to call for pick up. For the car, it’s clean, but it’s in average model, not top.
About QEEQ:10.0/10
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