概ね良かった

A bit difficult to find the office , it was under ground and doesn’t send any access or map to guide of the location , u need to figure out yourself The pick up and drop off service very take times , if u in a hurry ... lollll But car condition is good , they speak very little of English .

Good and Instant confirmation , will de finely use easy rents car again

Drop off car customer service a bit rude.when ask more questions she will show her face. We were overcharged for the petrol price at the counter. Very disappointed

The vehicle’s tires looked like spare tires. If you’re traveling far (Tokyo-Kyoto-Tamayaka) get the larger vehicle-you’ll feel much safer.

Like: Car was slightly smaller than I expected but not too bad. Extremely fuel efficient so a net positive.
Dislike: The staff didn’t think to include an ETC (auto toll device) even though I asked about it and there was a car reader in the vehicle. For a >2 week rental that should be the default approach. If you are renting in Japan make sure they include it or you will be messing about with cash at toll gates (or worse, finding gates not opening as you expect).

Like: Easy to drive, Good helpful staff, no unpleasant suprises, good.
Dislike: No cruise control. That's it