Excellent experience and value for money. Very satisfied customer.
I.Mackenzie
Malaysia
Reviewed: Tue, Jul 16, 2019
About PARADISE:8.0/10
Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!
About QEEQ:10.0/10
I didn't see price drop in action but the booking experience was very simple with good email follow-up and the car was there as promised so all good in my book.
The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.
About QEEQ:8.0/10
It was easy to make a booking and compare prices with other rental companies. Will use the website again
Great Experience with Paradise. The only problem with my car is, the door lock is not properly work. you should turn it on or off manually, plus, the central lock might be broken.
Second, the car security key lock sometimes doesnt work.
About QEEQ:10.0/10
Perfect booking site. Its easy to use and give you CHEAPER PRICE than other site.
“You should be sure if I missed the petronas for touch n go, I still can buy the card by the tolls”
About PARADISE:7.6/10
Friendly staff
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Customer Service
Excellent experience and value for money. Very satisfied customer.
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