The service was excellent, and the actual vehicle provided was a Q2L. The car failed to start once, which led to parking at a toll station and receiving a 60-euro fine. Other than that, everything went smoothly, and both pickup and drop-off processes were very seamless.
This is my second time renting from Avis, and both times the cars provided exceeded expectations. The service was good, and most importantly, the car conditions were excellent, enabling a smooth trip.
Terrible attitude, did not accept the translation document, not even their own company's translation document. They insisted on the international driving permit. There were also two other Chinese customers renting, and the staff were aggressively pushing insurance, speaking very forcefully. In the end, it seemed they couldn't get a car either... I think this branch should be removed from the rental platform...
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