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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5447409120
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5447409120
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Search for Atlas Car Rentals in Melbourne

Overcharged and never refunded

Reviewed: Thu, Jul 18, 2019
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
Toyota Corolla image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Pat

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Nov 25, 2019
“Went well”
About Atlas: 8.4 /10
the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Oct 3, 2019
“Terrible service by Atlas but can’t exactly know during booking.”
About Atlas: 4.0 /10
I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!
post image

J.Neilsen

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Economy | Kia Rio or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jun 26, 2019
“Really positive.”
About Atlas: 8.0 /10
The courtesy bus drivers between the airport were brilliant. Friendly and kind. Staff at the counter were great and efficient. The car was perfect for me at the right price. I rushed dropping off the key to catch the bus and forgot to mention that the car told me that the key battery needed replacing. I hope someone catches that. This was my first time with Atlas, I will definitely use this again and recommend it to others.
About QEEQ: 8.0 /10
Booking was easy. Everything went smoothly.

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Compact | Hyundai Accent or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Mar 26, 2019
“I'll reserve judgment when we get our bond back. Reading Google reviews does not inspire confidence.”
About Atlas: 5.7 /10
Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.

A.Akalin

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Dec 7, 2018
“Very good definitely recommend”
About Atlas: 9.7 /10
Friendly service both call centre and pick up location, also loved the fact that I could extend the rental at the dam rate.
About QEEQ: 9.0 /10

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