I had a very bad experience renting from Routes. The poorest customer service ever I had seen.

Customer service was just okay Pick up service from airport was very poor

Although the vehicle was in great condition and provided our family with loads of space for our family vacation, we would never recommend Routes car rental. We had to wait 45 minutes for a shuttle to pick us up. The person who set us up with our vehicle was less than courteous. The vehicle was not ready when we picked up - despite our flight being delayed by several hours. The inside of the car was not clean - dashboard was full of dust and suntan lotion, windshield was filthy. Lastly, the car was empty and we had to stop to fill it, which resulted in us missing our ferry. Completely disorganized.

Easy Rent a car was a painless way to rent our vehicle. Will use again.

Car was excellent

Clean up your office inside and out. Clean your cars and put gas in them. Extend your hours for pick up and drop off to airport

The car and staff were great. Polite, professional and informative. Job well done.