Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.
About QEEQ:10.0/10
Need comment on extra charge when making reservation.
Very difficult pick up of rental cars.
When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car.
Very disappointed in your services.
Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.
About QEEQ:10.0/10
Picking the car up and dropping it off was easy, quick and hassle free. Could have used a lift after drop off, never asked for one, and was not offered.
“It was a Good deal!! much cheaper than other rental places and the car was actually really nice!!”
About EZM:10.0/10
The car definitely exceeded my expectation and it was so smooth to drive. We had a 2016 Dodge Van and it only had 22000 km on it! the price definitely was way cheaper and you still get a nice car. Took a bit longer to get our car (30min) b/c the previous renter returned it late .. they were still washing our car when we got there. But the service was pretty good, they explained everything in detail and there was no unexpected random charges anywhere. They didn’t try to upsell us anything either. :) I would rent there again.
Like: The honor was really patient and nice. Cheaper price and picking you up for free. Best renting car experience this year in Vancouver.
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Customer Service
Car ok but awful pick up Would not use them again
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