Almost everything was ok, except after we drop-off the car we received an email charging us more money because the mileage...
So, we had to call them and ask for the inconvenience. Our car details included almost 1200km per day, thing that we didn't do at all. After talk with 2 employees of Routes they told us that was a mistake and we don't have to pay more. But that's not good, try to make people to pay more, and for sure some people does for not having problems. But make a mistake lying to the customer it's not fair at all. We finished quite unhappy because of that.
There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.
Like: Cheap and clean car Dislike: Shuttle there and back to airport took longer than I would’ve liked.
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View more >Dislike: Shuttle there and back to airport took longer than I would’ve liked.