Good experience

One of the best experiences I have when renting a car.

Price drop did it's thing.

The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.

The booking process was smooth and efficient. 6 hour cancellation was great for making any last minute changes. The only thing i would recommend would be the reward points process. I did not keep a copy of the invoice and am unable to collect the reward points without this.

Due to booking through easyrent there was no room for manouvre from apex on slight change of drop off location nor time (it became apparent Brisbane city was better than the airport but I was quoted chapter and verse on third party rentals when I enquired). The car was fine enough. On pick up the agent took loads of pictures of the car but didn't point out anything she was marking and apart from the toll charge not much information was offered about the rest of the rental. Seemed nice enough and the car did the job it was needed for.

Easyrent was such a good website to find, so much so that for the first week after booking I was checking and checking that it wasn't a scam because it was so easy and cheap to use. Very happy and really impressed with the price drop promise.

Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.

Good service, car condition is great