Counter staff was having a bad day at pick up due to sick staff so was without a bus driver. Another customer was quite abusive. Staff member told them what to do. I felt the staff member could have handled it better but it was a tough situation
Drop off was very smooth. Counter staff did say "Thanks" for my help from the previous time
Terrible company. Cheap is the operative word - the car was unroadworthy - a banged up old Nissan - rear view mirror fell off an I had to fix it, window winder comes off in your hand.
Then to add insult to injury they insisted on charging the collision excess of $4k to my CC. The bloody car would be lucky (on a good day) to be worth $500!!
All quite shameful really from a company I can only describe as a shady dodgy operator.
i had few experience of car rental company in Qld, Cut Price car Rentals provides the best service so far.
I am very impressed.
Thanks for the first day young gentleman from cut price car rentals, he did help us a lot. We appreciate him for this. This is critical for our holiday.
The car was huge it was perfect for our large family and luggage. There were a few marks on the bodywork but staff inspected it and clearly recoded all marks. Inside the car was spotless and well maintained. Value for money was exceptional far cheaper than competitors. Staff were friendly and helpful when we dropped car off they were happy to drop us to a nearby hotel free of charge.
About QEEQ:10.0/10
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Customer Service
Overall good
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