“Happy, if overly fragrant driving through the Cotswolds.”
About Europcar:8.0/10
The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley.
No staff to receive car at Gatwick North terminal, but just parked and left key in the box.
Probably because it's an ordinary city, there was no need to queue, no free car upgrades, no Chinese service, no free shuttle bus, couldn't deliver the car to the door, extra sales on their fuel option, plus tax making it almost the same as refueling outside.
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Customer Service
Great experience.
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