Horrible!!! dont do it and don’t rent at Goldcar either!

Absolutely terrible, car was not clean and smelt of smoke, service was terrible and queued our the door. Pay the extra to avoid this monstrosity

The service was terrible. There was a very long queue on collection, we waited in the heat for over an hour. The staff were pleasant but clearly there weren't enough of them. I returned the car with a full fuel tank and Goldcar refused to inspect the car on arrival, again, the queues at the office were very long. They charged me for not refuelling which I am now disputing. I have photos of a full tank indicator and receipts from the service station at the airport. It was clearly fraud on their part. I will not use this provider again.

Poor professionalism at the goldcar office in Marseille on pick up The franchise was higher than the one said on the on contract because of my adress : discremination The franchise i had back was lower than the franchise i paid No possibility to complain

Personnel au comptoir désagréable. Forte incitation à prendre une assurance en plus qui ne sert à rien mais sans laquelle nous ne pouvons prendre le véhicule...

Notre réservation s est globalement bien passée, mais nous avons encore eu une vente forcée soit disant Obligatoire,mais que nous n avons pas retrouvé spécifiée dans notre contrat: l obligation de payer 27euros pour soit disant avoir la flexibilité de rendre le réservoir non plein (une facturation de l essence éventuelle à remettre serait en plus retirée de la caution la restitution du vehicule). Nous avons bien eu une Twingo,pas de surclassement. Nous n avons jamais eu une voiture si petite toutefois.