Confusing instructions on pick up area at airport. Person was not familiar with the airport layout.
Long time to wait (told it could be up to 30 minutes) and office is long distance from airport.
Told that the car was fully fueled but only 3/4 full.
Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing.
Only positive comment is the van driver was very friendly and helpful.
Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.
Pretty terrible with Atlas, reception was extremely unprofessional, the guy had a pet parrot which the guy would stop half way on my check in to feed?!
The car also stank of urine
Like: Car brand new and the condition is good Dislike: No comment
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Customer Service
very good
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