Car was great, larger than expected. No queue at pick up counter and staff very friendly.
About QEEQ:8.0/10
Inaccurate re pickup as stated on airport and it was off airport. Opening hours were inaccurate which meant we had to return our car earlier than we'd planned to otherwise they'd have been shut
Once we found where to pick up the shuttle to the pick-up point, everything was very easy. The staff at the pick-up and drop-off point were fantastically helpful and kind. They deserve congratulations. The car was almost new and spotlessly clean. It was a first-rate rental experience.
“Overall decent experience other than the issue we had with the pick up location.”
About Target Rent Italy:8.7/10
Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!
The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.
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