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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7845630120
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7845630120
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Terrible experience, be careful.

Reviewed: Fri, Aug 16, 2019
About GLOBAL rent a car: 2.7 /10
Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.
About QEEQ: 9.0 /10
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Intermediate | Ford Mondeo Estate or similar

Relevant Reviews on GLOBAL rent a car in Germany

JD Lowen

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Mini | Fiat 500 or similar
Reviewed: Wed, Dec 1, 2021
“Confusing but not bad at all. Great customer service makes up for the chaos.”
About GLOBAL rent a car: 9.0 /10
This company is a joint with Europa Car. They are located on the second floor of the mall. They location can be hard to find, so look for the EuropaCar local.
About QEEQ: 10.0 /10
Easy to book... loving you thus far!

G.Greer

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Economy | Renault Clio or similar
Reviewed: Mon, Aug 12, 2019
“except counter staff it was a great experience!”
About GLOBAL rent a car: 6.7 /10
Counter staff was very unfriendly and we had to ask for every piece of information!!
About QEEQ: 10.0 /10

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Compact | Ford Focus Cabrio or similar
Reviewed: Sat, Apr 27, 2019
“Global / Buchbinder is a scam. The website should exclude that rental company from its offerings.”
About GLOBAL rent a car: 4.0 /10
They did not have the car despite me being there on time. The inspection was a fraud, attempting to attribute issues that weren’t real or within normal course of wear/tear of rental cars. No wonder they have a 1-star rating!

J.Ziegenbalg

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Mini Van | Ford Tourneo or similar
Reviewed: Fri, Apr 26, 2019
“Found and secured a good value car”
About GLOBAL rent a car: 9.7 /10
Fabulous car and good value for money. Had to wait a very long time at counter and queues meant a 60 minute delay to the departure in the car.
About QEEQ: 10.0 /10
Found a fabulous car.

O.Ragnarsson

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Nov 2, 2017
“Fullfilled my needs”
About GLOBAL rent a car: 8.0 /10
Like: I did not want a GPS in the car, was told I would get it anyway, it did not work
Dislike: Signs at the Airport showing where to return Rented cars should be more visible. I almost missed the exit. Last year I needed three attempts

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