Awful underpowered car with no satnav.

Interior needs a deep clean. Otherwise happy and thankful for the service.

Display all the alternative models on offer in a particular class at a particular company. Car selection needs to be more transparent.

Great little car. Counter staff friendly and helpful. They did try to sell us extra insurance which we didn't need as had our own and also try to sell break down insurance, which I really do think should be included in the rental rates, but you don't have to buy it and given you are renting fairly new cars anyway we took the chance and did not pay extra for this. Other than this a great all round service.

Used Easyrentcars.com on several occasions to book our car hire. The website provides an excellent selection of car rental providers and selection criteria (such as on airport, full to full fuel etc.) options are easy to select to get a quick list of exactly what you want. Highly recommend using them.

I booked an economy (Corsa or similar), but was initially given a Fiat 500 (I had a total of 800 km to drive, hence did not want a micro), which I managed to avoid and was finally given a Toyota Yaris instead. The guy at the desk was very eagerly trying to sell me additional insurance, claiming that the all covering extra insurance I had (taken at the time of bookin; insurance by AXA) would be useless if something happened. The car was in a very poor condition with all corners scratched heavily, the front spoiler skirt almost falling off and a big dent/scratch extending from the passenger front door all the way to the back. Only 6 scratches were listed and as I felt being rushed out of the office I took photos/videos of all visible defects (later realized that I didn't even manage to spot all of these). At least managed to convince the guy at the parking-office (not at the counter) to come to check the car with me before taking off. Hesitantly he came and very briefly looked around the car and listed three additional defects on the paperwork. Was it someone with less experience with cars instead of me, none of those would have been listed. At least on returning the car I was verbally given an "all good", so hopefully, no further expenses will be claimed from me.

Staff at Europcar in Roquetas superb particularly when a problem occurred with first car - changed without hassle

I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.