The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
About QEEQ:8.0/10
It's easy and convenient to use,but sometimes the car rental company didn't know the price I got from the apps,they almost charge me with a higher price than what I got from the apps
The company is located outside the airport, it's a small company but the service was quite good. We took a taxi there and the rental company reimbursed us for the taxi fare.
The Sydney airport branch requires you to call for shuttle pickup. However, the store phone number provided by Zuzuche is unreachable. I called the hotline for nearly half an hour, but no one answered, so I had to take a taxi to the pickup point, which cost about 23 AUD. When I asked the staff why no one answered the phone, a rude lady said the free shuttle bus requires waiting, and it is normal to wait more than fifteen minutes. She kept arguing with me even though my English wasn't fluent. Another staff member came over to help with the rental process but said I couldn't rent without the driver's credit card. His attitude was not good either, so I canceled. I asked a few other rental companies that day, but they all said they had no cars available, forcing me to stay in Sydney for another day. Other companies' staff were normal, especially Hertz, who were very friendly. Other companies don't require the driver's credit card, and you can just fill out a form. Atlas offers cheap one-way rentals, but I really wouldn't go back to that branch. Budget's service and prices are okay.
A call to office on arrival to order bus that took us short journey to small car depot to pick up hire car. Really lovely friendly staff. Quick and smooth process. No hanging around on drop off either. We were immediately driven to airport terminals. Would use them again.
“It was fabulous - well done to Atlas - it was a great holiday for us”
About Atlas:9.2/10
Like: The car was fabulous Dislike: Nothing really - it wall worked well for us. Thanks -DF
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Atlas SYDNEY AIRPORT – MASCOT
Dwight Bauer
-
-
-
-
View more >Jerry Lucas
-
-
-
-
View more >R.Novakoski
-
-
-
-
View more >J.Sheil
-
-
-
-
View more >J.Fairweather
-
-
-
-
View more >Dislike: Nothing really - it wall worked well for us. Thanks -DF