The car was good. After being driven to pick up location. It took 4 hours to get the car. This is unacceptable it was 32 C outside, not a place to sit down or a place to get a bottle of water
There are only two staff members, and each customer takes 20 minutes. Being third in line means waiting for more than half an hour. When I arrived at the airport, the rental company didn't answer the phone. I had to call twice before they picked up on the third call.
“Took too long to pick up. The gear shift box kept popping open. 5th gear was awkward”
About SURPRICE RENT A CAR:7.7/10
Took to log to get car. Drop off was easy. Shuttle said they couldn't take us to terminal 2 which is where our flight left from this was never mentioned anywhere
About QEEQ:8.0/10
Booking was fine but it was hard ti fund the rental location
We became a brand new AYGO so it was a nice experience...
About QEEQ:8.0/10
Everything was conform and I appreciate the advises concerning insurance.
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Customer Service
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