A very curious arrangement

M.Riordan

Ireland

Reviewed: Wed, Sep 18, 2019

About Easirent: 6.3 /10

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

Mini Van | Volkswagen Touran 7 Seats or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

R.ZABORNIAK

Ireland

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Sun, Sep 22, 2019

“no documents provided, unacceptable !”

About Easirent: 7.6 /10

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

a.Kelly

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sat, Jul 6, 2019

“Unprofessional staff”

About Easirent: 7.7 /10

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.

C.Runte

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jun 6, 2019

“Horrible and a complete money sucking fraud”

About Easirent: 2.0 /10

A complete fraud and disaster.

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Wed, May 29, 2019

“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”

About Easirent: 3.3 /10

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

About QEEQ: 10.0 /10

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

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A very curious arrangement

Relevant Reviews on Easirent Dublin Airport

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