Low budget operation. Car supplied was dirty and worn out. Office in a container and garage looked more like a scrap yard. Had experience with the same provider in another location where car was brand new, offices bright and shiny and price even more competitive..
Overall, happy with car and service. Although we were left waiting at the airport upon our arrival for about 30 minutes because two planes arrived together and there was / is only 1 person to meet and greet to take you to the car collection point (which is about 4km from the airport). So we had to wait until a previous arrival had got their car, before the meet and greet could person could return and attend to us.
I was pleasantly surprised to receive a free upgrade - especially as I had rented the car at an extremely competitive rate. The gentleman who collected me/dropped me off at the airport and completed the paperwork at the office was very friendly and helpful
About QEEQ:10.0/10
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Customer Service
If it continues like this then it is a NO, NO!
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