Easy to complete the hire good price, poor rental company

M.Watson

United Kingdom

Reviewed: Tue, Sep 24, 2019

About Europcar: 6.7 /10

An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.

About QEEQ: 10.0 /10

Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar

Europcar

Heathrow Airport T5(LHR)

London

United Kingdom

Economy | Vauxhall Corsa 2 doors or similar

1 days rental

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

hyunwoo Song

United Kingdom

3 day rental

Intermediate | Mercedes-Benz A Class or similar

Europcar

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Sat, Nov 4, 2023

About Europcar: 8.0 /10

I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.

About QEEQ: 9.0 /10

M.Idris

United Kingdom

9 day rental

Small SUV | Opel Crossland X or similar

Europcar

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Fri, Oct 14, 2022

“It was a splendid vacation with an excellent service support from Europcar.”

About Europcar: 9.0 /10

I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.

About QEEQ: 8.0 /10

I swap with another car so no comment on that matter.

MDB2019

United Kingdom

1 days rental

Small SUV | Nissan Qashqai or similar

Europcar

Heathrow Airport T5(LHR)

London

United Kingdom

Reviewed: Sun, Oct 27, 2019

“10 out of 10”

About Europcar: 10.0 /10

The staff was very helpful and courteous. The hire car was up to the standard I expected. It was a low mileage Hyundai Tucson and I found it clean and in excellent condition.

About QEEQ: 10.0 /10

The platform is very easy to navigate. The car hire process is smooth and very reassuring. The platform stands up well in price comparison tests to other platforms. I have had zero issues using the Easyrentcars app.