ABBYROAD.

Very competent, quick and friendly lady at the desk.

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

Car was high mileage but drove ok. Counter staff friendly and professional.

Easy as usual.

Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover

Like: Very helpful staff. A little confusing at the airport pickup as they have no booth at the terminal but the van arrived shortly after we exited the terminal.