Process was easy once I found thelocation.

Where the staff were fantastic the vehicle was not of the correct size of the booking amd nothing else was available due to the short notice of the booking

Booking process was a breeze

The car conditions is good but not exception, services is speedy and promptly. But add up to full coverage insurance is a bit costly.

Very food price and convenient, but need improvement to the selection filter of the App.

Outstanding and totally recommended. The best handover outbound. Ever.

Please make the Alamo a bit larger so the customer can see it easier. Now it's a bit hidden below the enterprise sign so it took me a minute to find out which is the stand. Everything else was excellent.

Like: Friendly and easy going staff at their Gatwick location. When faced with some issues on the booking and with the car; it was easily dealt with and we were away with no dramas. Equally friendly at the other end of our one way drop off in Oxford.
Dislike: The fact that I left my child's car seat in the vehicle and it hasn't turned up yet. Not exactly their fault, but would have liked to see some sort of follow up on this by now; as it's been several days since I reported it. Hopefully, it will be located and we can get it back to Australia without too much drama.