A very economical car hire that I would recommend to others
T.Cadden
Spain
Reviewed: Thu, Oct 10, 2019
About Record Go:8.7/10
The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs.
The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up.
There was an unexplained additional fee that was taken from the fuel deposit.
About QEEQ:10.0/10
I have used Easyrentcars several times and find the site very easy to use and the response from the staff very helpful.
There are two issues: First, the car condition. Initially, I was given a reserved Jeep, but upon inspection, I found the tires were uneven and severely damaged. When I started the car, the tire pressure warning came on, so they replaced it with a Yaris, which wasted time. Although the Yaris was very new, it felt extremely light and unstable, which was quite disappointing, even though they claimed it was in the same category as the Jeep. Second, the fuel policy. Unlike other car rental companies, they insisted on checking the fuel receipt when returning the car. I refueled about 40 kilometers away, and while the fuel gauge showed 8 bars, they still claimed it wasn’t a full tank and charged me a refueling penalty of about 25 euros. Today, I even received an email saying there was a 4.95L fuel shortage. Other companies just check the fuel gauge when returning the car, but this was the first time I’ve experienced needing a receipt and verifying the gas station location. Moreover, when I picked up the car, the gauge also showed 8 bars, so how am I supposed to know if it was truly a full tank to begin with? In summary, I will not rent from this company again.
“Good, with the exception of the rental office running on regular business hrs and not airport hrs”
About Record Go:9.0/10
excellent vehicle and service, only issue was that the office was not opened until 8AM, consequently we had to drop the vehicle off early, i.e., the night before, then taxi back to our hotel and taxi to the airport in the morning, at our extra cost and inconvenience.
El coche olía a tabaco.
Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje.
El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos
About QEEQ:8.0/10
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A very economical car hire that I would recommend to others
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