Like: Paperwork ready, staff friendly, collection simple, checking and recording previous damage straightforward. Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
Surprisingly there was a long queue and the staff were doing their best but also were helping each other with issues so waiting times exceeded expectations. I assume though it was a one off thing.
The car was parked horribly. There was no space to open the door not to mention the distance to the next parked car was maybe 20cm. I had to get in the car from the back seat and crawl to the driver seat ! I hope this won't happen again.
I will yet try Europcar again.
Je loue chez Europcar depuis 35 ans sans jamais avoir eu un problème.
Monsieur ANCRE me dit que je suis bloqué chez eux et qu'il ne peut pas me délivrer le véhicule. Je lui ai dit que ce n'était pas possible, il a cherché la raison mais ne dispose pas d'informations.
Au bout d'une dizaine de minute il s'est rendu compte qu'il y avait une erreur de saisie de numéro de permis, il s'est excusé et m'a surclassé. Je remercie Monsieur ANCRE pour son sens commercial et son abnégation. J'ai eu une belle frayeur... La voiture était parfaite et aucun problème à la restitution.
About QEEQ:10.0/10
Tout a été parfait, je découvre EasyRentCar avec bonheur. Le délai est un peu long pour la confirmation, ce qui peut être gênant pour l'organisation du déplacement.
Je vais faire de la pub et parrainer des proches tant que les prix resteront compétitifs.
Arrived earlier then booked pick up time , told me they didn’t have a car in
My group (BS) ! Tried to up sell me Mercedes A class for extra 490 euro !
I went back at booked time to be given
A damaged car, with filthy glass !! Never will I rent from euro car .
Absolutely appaling over 2 hours in an over heated over crwoded office with no communication of wait time .THE WORST POSSIBLE WOULD LIKE TO GIVE NO STARS
About QEEQ:10.0/10
No problems great servise
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Montpellier car hire
Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
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